Starbucks to test AI‑driven personalized drive‑thru menus starting 2027

Starbucks plans to explore AI experiences that recognize customers at the drive‑thru, present personalized digital menus and streamline payment. Beginning in 2027 it will test background AI models to help baristas input orders more accurately, and is adding AI to its app’s search and to employee tools like Green Dot Assist.

Why it matters

Starbucks’ 2027 AI drive‑thru menu tests mean you should prototype personalized ordering flows now to stay competitive.

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